??? ???? ??? ?? ????, ? ?? ?? ??? ??? ??? ????. ??, ??? ??? ??? ??? ????? ????, ??? ??? ?? ??? ??? ??? ?? ????.Has any one else had this problem or learn how to correct it? I downloaded the desktop application considering it might ensure it is much easier to use, but if anything at all, it's been more of the agony than it's been practical.???,?????